About Xfinity My Account
The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your...
The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.
Billing
• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox
Manage Your Account Information
• View your channel lineup
• View and edit your account information, such as your contact phone number, password and email address
• Look up or change your Xfinity ID
• View information about your internet usage
• View your Comcast Digital Voice number
Setup and Troubleshooting:
• View or personalize your WiFi name and password
• Refresh your X1 TV box and troubleshoot your Xfinity devices
• Check the connection status of your devices and get updates on service outages
• Set up your remote to control all of your entertainment
Appointments
• Check the status, reschedule or cancel your service appointment
• Find out your tech’s estimated time of arrival
Contact Us
• Request a call back from an Xfinity representative
• Find the nearest Comcast Service Center
• Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference
Explanation of Android Permissions:
INTERNET: Enables My Account to connect over the Internet to our servers
ACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connected
WRITE_EXTERNAL_STORAGE: Enables My Account to cache data
WRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointments
READ_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related services
READ_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the app
C2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notifications
CAMERA, VIBRATE: Enables My Account to support credit card scanning
COARSE_LOCATION (Marshmallow Only), ACCESS_WIFI_STATE, CHANGE_WIFI_STATE: Check WiFi strength, manage connectivity and troubleshoot
Previous Versions
Here you can find the changelog of Xfinity My Account since it was posted on our website on 2013-08-23 03:36:24.
The latest version is and it was updated on 2024-04-19 23:58:01. See below the changes in each version.
Xfinity My Account version
Updated At: 2022-04-20
Changes: We've made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.
Xfinity My Account version
Updated At: 2020-05-20
Changes: Viewing your bill in-app and have a question? Help from the Xfinity Assistant is now just a tap away on the bill details and bill history screens.
Manager user roles can now access the Xfinity Assistant.
If you have any suggestions or experience any issues, please share at https://www.xfinity.com/report-a-bug. We truly appreciate your feedback.
Xfinity My Account version
Updated At: 2020-04-29
Changes: Managing your scheduled service appointment just got easier. Now you can conveniently modify your service appointments right up until the technician has arrived at your home or if the technician is running late.
If you have any suggestions or experience any issues, please share them at xfinity.com/report-a-bug. We truly appreciate your feedback.
Xfinity My Account version
Updated At: 2020-04-09
Changes: Describe what's new in this version of your app, such as new features, improvements, and bug fixes.
We're quickly making improvements to give you an even better app experience.
If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.
Xfinity My Account version
Updated At: 2020-03-31
Changes: We're quickly making improvements to give you an even better app experience.
With so many customers working and learning from home, we are pausing data plans through May 13, 2020, giving all customers Unlimited data for no additional charge. Customers with upcoming appointments will see expanded future appointment times, so you can reschedule further out if needed.
For more details on Xfinity's response to coronavirus (COVID-19), please visit https://www.xfinity.com/prepare.
Xfinity My Account version
Updated At: 2020-02-27
Changes: We've made some improvements to the app to give you an even better experience.
If you have any suggestions or experience any issues, please share at https://www.xfinity.com/report-a-bug. We truly appreciate your feedback.
Xfinity My Account version
Updated At: 2019-12-16
Changes: Your privacy is important. We've made it easier to learn about Xfinity's privacy practices in this latest release. Visit us at xfinity.com/privacy.
If you have any suggestions or experience any issues, please share at https://www.xfinity.com/report-a-bug. We truly appreciate your feedback.
Xfinity My Account version
Updated At: 2019-11-21
Changes: The issue that caused the "Done" button on full-screen service alerts to stop working has been corrected.
Xfinity Assistant is completely redesigned to provide better troubleshooting, easier account management, and now includes the ability to seamlessly connect you to an agent if you need further assistance.
We always appreciate user feedback. If you're experiencing issues or have suggestions for how we can further improve the app, please share them here: https://www.xfinity.com/report-a-bug
Xfinity My Account version
Updated At: 2019-11-12
Changes: We've made some improvements to the app to give you even better experience.
We always appreciate user feedback. If you’re experiencing issues or have suggestions for how we can further improve the app, please share them here: https://www.xfinity.com/report-a-bug
Xfinity My Account version
Updated At: 2019-11-01
Changes: Performance and usability enhancements
We’ve improved the app’s overall experience. With this update, you’ll notice:
-A better display on your Overview screen
-Less crashing during launch
We always appreciate user feedback. If you’re experiencing issues or have suggestions for how we can further improve the app, please share them here: https://www.xfinity.com/report-a-bug
Disclaimer
Official Google Play Link
We do not host Xfinity My Account on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Xfinity My Account is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
